![]() Click to access the Password Secrets Vaults during a remote support session.Access the Session Menu, also in the lower left corner, to make a VoIP call, or end the session. ![]() Use the Commands Menu in the lower left corner of the Remote viewer to request Administrator level privileges, restart and shut down, or emergency shut down the remote Mac device.You can also chat with the remote customer from the Chat window. Ubuntu™ 10.04.1 LTS to 10,04.3 LTS, 11.Remotely access your customers' Mac devicesĪfter starting a remote support session with a Mac device, the Dameware Remote Everywhere Remote Viewer opens automatically on the General tab where you can see the Request Details from the customer's support request, a Quick Dashboard containing information about the device's operating system, CPU, RAM, network, and disk space. ![]()
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